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Platform Features

Every tool your brokerage needs

From dispatch to delivery to invoice. Explore each module of the Riven Logistics platform in detail — built for freight brokerages, 3PLs, and shippers.

Dispatch Dashboard

A Kanban-style load board with full pipeline visibility. Drag loads from New to Assigned to In Transit to Delivered. Assign carriers with a click. See every shipment status at a glance.

  • Pipeline view: New, Assigned, In Transit, Delivered
  • Drag-and-drop load assignment
  • Carrier availability check before booking
  • Automated status notifications to shippers
  • Stop-level tracking with timestamps
  • Filter by date, lane, carrier, and status
Dispatch Dashboard

Carrier Management

Onboard carriers with compliance verification. Track performance scores, lane coverage, and pay terms. Manage carrier agreements and insurance documents in one place.

  • MC/DOT verification and compliance tracking
  • Performance scoring by on-time percentage and claim rate
  • Lane coverage mapping
  • Insurance and agreement document storage
  • Carrier agreement and rate management
  • Quick Carrier onboarding via mobile portal
Carrier Management

Shipper Portal

Give your shippers a branded portal to request quotes, book shipments, and track deliveries — without picking up the phone.

  • Self-serve quote requests with auto-rating
  • Shipment booking with carrier selection
  • Real-time tracking timeline
  • Document download (BOL, POD, invoices)
  • Branded portal on your own domain
  • Saved addresses and frequent lanes
Shipper Portal

Shipment Tracking

Live map tracking with route visualization, pickup and delivery pins, and ETA estimates. Shippers see real-time status without calling your dispatchers.

  • Live route map with pickup and delivery pins
  • Stop-level tracking with timestamps
  • Automated ETA updates
  • Carrier mobile app for status updates
  • Geofenced arrival and departure alerts
  • Proof-of-delivery capture with signature
Shipment Tracking

Riven ERP Sync

Bidirectional sync with Riven ERP. Sales orders, invoices, inventory, and customer data stay in lockstep — no manual data entry, no reconciliation headaches.

  • Auto-create invoices from completed shipments
  • Sync customer data bidirectionally
  • Inventory reservation on booking
  • Financial reconciliation built in
  • Sales order linkage to shipments
  • Real-time ledger updates
Riven ERP Sync

Invoice & Billing

Generate invoices automatically from completed shipments. Stripe-powered payments. Reconciliation and AR aging built in.

  • Auto-generate invoices on delivery
  • Stripe payment processing
  • AR aging and collections dashboard
  • Multi-currency support
  • Automated payment reminders
  • Reconciliation against ERP ledger
Invoice & Billing

Mobile Portal

Carriers get a mobile-optimized portal to receive load offers, accept or reject, update status, and upload documents — all from their phone.

  • Load offer notifications with accept or reject
  • Status updates from the road
  • Document upload (POD, BOL) via camera
  • Navigation integration
  • Offline mode with sync-on-reconnect
  • Push notifications for new offers
Mobile Portal

Role-Based Access

Six built-in role types with granular permissions. Admins see everything. Carriers see their loads. Shippers see their shipments. Everyone gets exactly the access they need.

  • Six role types: admin, agent, dispatcher, leadership, carrier, shipper
  • Granular permissions per role
  • Per-record visibility scoping
  • Audit log of every action
  • SSO and SAML on Platform tier
  • Custom roles on Pro and above
Role-Based Access

White-Label Branding

Every client gets their own branded portal — custom name, logo, colors, and domain. Same platform, your brand. Portlandia Logistics runs green. Your brokerage runs your colors.

  • Custom company name, logo, and colors
  • Your own domain with automatic SSL
  • Runtime branding — same Docker image, every brand
  • Per-tenant theming for multi-entity operators
  • Email templates with your branding
  • Custom subdomain on the Free plan
White-Label Branding

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