Riven Business · Services suite
In developmentScope it. Deliver it.
Bill it.
Field service execution and project delivery on one platform. SOWs, milestones, time tracking, AI-drafted billing narratives, dispatch, and telemetry from the equipment you installed.
One Riven account reaches every suite. Single-tenant by default.
Everything a services business runs on
From signed SOW to closed invoice. One platform, one login, one bill.
SOW Management
Build statements of work from reusable templates, track scope against delivery, and bill on milestone.
Milestone Tracking
Every deliverable with an owner, a date, and a dollar value. Slippage shows up before the invoice does.
Time Tracking
Timesheet capture from the office or the field, coded to project, task, and billing rate.
Billing Narratives
AI drafts the invoice narrative from the timesheets and work logs. Your reviewer edits instead of writing.
Field Dispatch
Schedule technicians, optimize routes, and check parts availability before the truck rolls.
IoT Telemetry
Monitor deployed equipment, predict failures, and route alerts into the dispatch queue automatically.
SOW Manager
Create statements of work from templates, break them into milestones with dollar values, and track delivery against the scope you actually signed. Change orders attach to the SOW instead of living in someone's inbox.
- Reusable SOW templates by service line
- Milestone-based billing with values and dates
- Change orders tracked against original scope
- Scope-vs-delivered variance on every engagement
Field Dispatch
Schedule technicians against skills and availability, sequence the day into an efficient route, and confirm the parts are on the truck before it leaves. Fewer second visits, less windshield time.
- Technician scheduling by skill and availability
- Route optimization across the day’s calls
- Parts inventory check before dispatch
- Mobile job view with photo and signature capture
Time & Billing
Time is captured where the work happens and coded to project, task, and rate. At the end of the period, Riven drafts the billing narrative from the timesheets and work logs — your reviewer edits instead of writing from scratch.
- Timesheet capture from desktop and field
- AI-drafted billing narratives from work logs
- Milestone, T&M, and retainer invoicing
- QuickBooks and Stripe sync on approval
IoT Telemetry
The equipment you installed keeps reporting. Riven ingests the readings, watches the thresholds you set, and opens a dispatch ticket when a unit trends toward failure — before the customer calls.
- Equipment monitoring over API or MQTT
- Predictive maintenance from trend thresholds
- Alert routing straight into the dispatch queue
- Per-asset service history and uptime reporting
White-Label Branding
Client portals, work orders, and invoices carry your company's name, logo, colors, and domain. Your customers see your brand on every touchpoint. Same platform underneath, your identity on top.
Who runs on Riven Services
Anywhere billable work happens away from a desk.
IT services
Managed services and project work on one system — SOWs, tickets, timesheets, and billing that reconciles.
HVAC & mechanical
Dispatch techs with the right parts, monitor installed equipment, and turn service calls into invoices.
Solar installers
Project milestones from site survey to interconnection, plus telemetry on every commissioned array.
Construction & consulting
Milestone billing, subcontractor coordination, and defensible time records on every engagement.
Works with your stack
Accounting, payments, voice, inventory, and equipment telemetry.
Live in three steps
Create an account, configure your service lines, launch your portal.
Create your account
One Riven account reaches the full Business suite — Services, Commerce, Logistics, Legal, and Realty.
Configure your service lines
Load SOW templates, billing rates, technicians, and parts, then connect QuickBooks, Stripe, and your telemetry sources.
Launch your client portal
Your branded portal goes live on your domain. Start scoping work, dispatching techs, and billing on milestone.
Built with operators
Riven Services is designed with delivery and field teams, not in a vacuum.
“Billing narratives used to eat two days a month. Now the draft is written from the timesheets and our PM just corrects it.”
“Dispatch checking parts inventory before the truck rolls sounds small. It cut our second-visit rate more than anything else we tried.”
Six tiers, one platform
Per-seat pricing with bundled AI plans. No per-work-order fees.
Free
Explore the suite on a hosted subdomain
1 seat included
- 1 staff seat (admin)
- Up to 10 guest seats
- Hosted subdomain (rivenai.io/logistics/{slug})
- Basic suite modules
- Community support
Solo
One owner, one workspace, custom domain
+$9/seat/mo · 1 seat included
- 1 staff seat (admin)
- Up to 50 guest seats
- Custom domain
- Full suite modules
- Bundled Riven Pro personal AI plan
- Email support
Starter
Small team ready for B2B operations
+$19/seat/mo · 3 seats included
- 3 staff seats included
- Up to 200 guest seats
- Custom domain + SSL
- Full suite modules
- Bundled Riven Pro per staff seat
- Customer groups
- Email support
Growth
Sales teams with ERP and carrier integrations
+$29/seat/mo · 5 seats included
- 5 staff seats included
- Up to 1,000 guest seats
- Advanced ERP modules (18 AI modules unlocked)
- Carrier API integrations
- Bundled Riven Pro per staff seat
- Optional solution deployment ($2,500)
- Priority support (12h SLA)
Pro
Established operators with custom workflows
+$49/seat/mo · 10 seats included
- 10 staff seats included
- Up to 5,000 guest seats
- All ERP modules + custom workflows
- Multi-user roles & permissions
- Bundled Riven Pro per staff seat
- Optional solution deployment ($5,000)
- Priority support (4h SLA)
Platform
Multi-entity portfolio operator with dedicated infrastructure
+$99/seat/mo · 25 seats included
- 25 staff seats included
- Unlimited guest seats
- Multi-tenant white-label
- Parent-child tenant governance
- Shared inventory across child tenants
- Bundled Riven Pro per staff seat
- Solution deployment included ($10,000)
- Dedicated CSM + 99.9% SLA
- SSO / SAML / SCIM
- On-premise or dedicated Azure option
Frequently asked questions
Ready to run delivery on one system?
The Services suite is in development. Start your configuration or tell us your scope and we will sequence a deployment.
Or email [email protected]