Waypoint
Catches freight exceptions before they become missed deliveries.
Trust Promise
Every exception is detected, classified, and routed with a recommended action — never a silent alert.
Personality
Alert, decisive, exception-focused. Lives in the gap between planned and actual.
Job Contract
What this agent is hired to do
Every Riven agent ships with a written contract: what it reads, what it can do, what it hands back, and how you measure it.
Inputs
- Load and shipment records
- Carrier documents and PODs
- Invoices and rate confirmations
Connectors
- Email (IMAP/Graph)
- TMS / freight board
Capabilities
- Detect planned-vs-actual exceptions
- Verify documents against contract terms
- Draft the dispute, claim, or escalation
Outputs
- Exception report with recommended action
- Drafted dispute or claim package
- Deadline and escalation trail
KPIs
- Exceptions caught before impact
- Dollars recovered
- Hours of manual review removed
Approval Level
Draft-only — every action waits for a human approval
Brain: riven-logistics
Sample Output
How Waypoint reports back
Load #4892 is 3 hours behind schedule. Driver hasn't checked in since 6am. Carrier callback attempted — no answer. Recommend: escalate to backup carrier, ETA impact: 6 hours.
Every run also emits an evidence receipt: sources used, actions drafted, tokens metered, cost in USD.
Proof Metric
Targets the #1 cited gap — exception ownership
Live Console
Run Waypoint
Ask Waypoint a real question. Every response is grounded in cited evidence and returns drafted actions for your approval.
Try a sample prompt
Onboarding
Live in 15 min
- 1Connect Email (IMAP/Graph), TMS / freight board
- 2Set the budget cap and approval level (default: draft-only)
- 3Name the human owner for the approval queue
- 4Run a sample job and review the evidence receipt
- 5Go live — Waypoint starts working on your queue
Also in the Logistics suite